Saturday, November 24, 2012
November 24, 2012. Aventura Cove, Mexico. Checking Out.
Fortunately, the Manager is very nice. He is calm and helpful and positive, which is a good thing, because we have had to deal with him both at the beginning and the end of our visit here. All issues were resolved but if Suzanne had not decided to pay her bill last night we would have had a big mess this morning. It is actually kind of funny, in a perverted kind of way.
We were sitting in the bar, David, Suzanne, Ken and I, having a nightcap and chatting before going to bed, when Suzanne decided to clear her bill. After twenty minutes in line, she came back to tell me that a large sum was on their account, so I went over to help. First Ken bailed out and left for the room, followed soon by David. The Manager was still on duty so he was able to correct the error and Suzanne paid her bill and I did too. As Andrew and Christina had no extra purchases, I cleared their account too. It took 90 minutes, but Suzanne and I left with the Manager telling us that all seven rooms were showing zero balance.
But I was suspicious so called Christina at 6:15 this morning to tell her what we had done. They were leaving at 7:20 so I knew they would be up. Wouldn't you know. Christina called me to say that they would not let them leave because a large bill needed to be paid. I zipped up in my robe and the man transferred the charge to my room, so they could leave. The three girls were already in the van waiting to go to the airport. After they left, I suggested the manager be called to correct the error. Much to my great surprise, when David and company turned in their keys and had their bracelets removed at 8:10, their account was clear and the same man assured me that the Manager had also corrected the error on Andrew's account.
David asks a very good question. "Why did it take so long?" Now Ken and I are checking out from this place and moving to the Aventura Spa. I am delighted to know that the Manager is in charge of both places!! At the moment, all issues have been resolved but you never know when we might need him again.
We were sitting in the bar, David, Suzanne, Ken and I, having a nightcap and chatting before going to bed, when Suzanne decided to clear her bill. After twenty minutes in line, she came back to tell me that a large sum was on their account, so I went over to help. First Ken bailed out and left for the room, followed soon by David. The Manager was still on duty so he was able to correct the error and Suzanne paid her bill and I did too. As Andrew and Christina had no extra purchases, I cleared their account too. It took 90 minutes, but Suzanne and I left with the Manager telling us that all seven rooms were showing zero balance.
But I was suspicious so called Christina at 6:15 this morning to tell her what we had done. They were leaving at 7:20 so I knew they would be up. Wouldn't you know. Christina called me to say that they would not let them leave because a large bill needed to be paid. I zipped up in my robe and the man transferred the charge to my room, so they could leave. The three girls were already in the van waiting to go to the airport. After they left, I suggested the manager be called to correct the error. Much to my great surprise, when David and company turned in their keys and had their bracelets removed at 8:10, their account was clear and the same man assured me that the Manager had also corrected the error on Andrew's account.
David asks a very good question. "Why did it take so long?" Now Ken and I are checking out from this place and moving to the Aventura Spa. I am delighted to know that the Manager is in charge of both places!! At the moment, all issues have been resolved but you never know when we might need him again.
Friday, November 23, 2012
November 23, 2012. Aventura Cove, Mexico. Departures.
Today was the last day of their vacation. Andrew and Christina, Molly, Mary Frances and Kate are fast asleep, as their shuttle bus to the airport leaves at 7:00 a.m. In addition, they must fly to Houston and change planes for Jackson, so their day will be a long one. David and Suzanne, Allison, Samantha, Sarah and Abigail leave at 8:00, for a direct flight to San Antonio. The four Texas girls are now playing pool with a bunch of new found friends, having spent the whole afternoon playing either volleyball or water polo with the same group of kids. All six girls have had a blast this week.
Now tomorrow, both families will be home while Ken and I spend next week at the adjacent resort called Aventura Spa. It is the first time we have visited a resort for all adults and we are not sure we will like it. We both enjoy watching the children play. But we are trying it out. It is owned and managed by the same people and is also an all inclusive resort so all we need to do is eat and sleep and read and walk. We can do this...but we will miss our family!!
Now tomorrow, both families will be home while Ken and I spend next week at the adjacent resort called Aventura Spa. It is the first time we have visited a resort for all adults and we are not sure we will like it. We both enjoy watching the children play. But we are trying it out. It is owned and managed by the same people and is also an all inclusive resort so all we need to do is eat and sleep and read and walk. We can do this...but we will miss our family!!
Thursday, November 22, 2012
November 22, 2012. Aventura Cove, Mexico. Thanksgiving.
Everyone in our group agrees that this is the most relaxed Thanksgiving we have ever experienced. No one cooked and no one cleaned up the kitchen. David watched football in the bar most of the day with people joining him from time to time. The girls all played a number of different games all afternoon, with a bunch of kids. I sat by the pool in the morning and by the beach in the afternoon, finally joining David for football late in the afternoon. Ken floated from place to place.
Allison and I had a date for lunch. For a class project she must interview a grandparent. I was the designated grandparent and today was the day to get it done. She had 34 questions to ask me. We both enjoyed the interview.
This evening for dinner we celebrated Molly's 5th birthday. Her birthday is Saturday but it will be a travel day, so tonight we surprised her by having a wee party complete with balloons and noise makers along with two presents and a birthday cake. She was thrilled and so were we.
On this Thanksgiving Day 2012, Ken and I are thankful for our family both immediate and extended. We are fortunate indeed.
Allison and I had a date for lunch. For a class project she must interview a grandparent. I was the designated grandparent and today was the day to get it done. She had 34 questions to ask me. We both enjoyed the interview.
This evening for dinner we celebrated Molly's 5th birthday. Her birthday is Saturday but it will be a travel day, so tonight we surprised her by having a wee party complete with balloons and noise makers along with two presents and a birthday cake. She was thrilled and so were we.
On this Thanksgiving Day 2012, Ken and I are thankful for our family both immediate and extended. We are fortunate indeed.
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