It is the oddest thing. George is a retired school teacher who runs South Shore Pools. At the beginning of the season he sets up the hot tub for the summer season. Mostly he has been very responsive except for the bills. One winter we received a bill covering the whole summer. He was supposed to be charging our credit card but he kept forgetting. Finally he sent us a bill, but of course we were not in Nova Scotia so the bill went unpaid. Finally, we figured out that our credit card had never been charged so we called George and paid our long overdue bill. His business practices are not top drawer, but he has kept our hot tub in fine order.
When we arrived in June, the hot tub was not running and a part had obviously been removed from the front panel. Despite numerous phone calls, George has not come to fix the hot tub nor returned our calls. The hot tub is soon going to be put to bed for the winter having never been used this season. The same thing happened two years ago. The hot tub was repaired after we had left in September. I am all for just removing the stupid thing and doing without a hot tub. For sure, we must have someone else service the thing. Unfortunately, no technician really wants to come all the way down to Western Head to fix this old hot tub.
We don't know if George is ill. He is actually older than us so perhaps he has died. We have begun to talk to other companies but they don't really want to service the spa unless we buy a new one from them. Problems problems. Ken is going to tie it down for the winter and make the decisions next year. But before we leave, we are going to drive by South Shore Pools to find out what has happened to George and the parts to the hot tub. It is a puzzle.
Monday, August 12, 2013
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