Wednesday, April 18, 2012

April 18, 2012. Harper, Texas. The Soot.

It is enough to gnash your teeth.  The soot covering every surface of the farm house was totally preventable, but no one noticed until too late.   Something fell down the chimney and occluded the flue so what normally would go up the chimney and outside, was instead backing up into the house.  It was most noticeable in the basement and on the top floor but probably no one noticed.

The most interesting part was dealing with the Insurance Company and the Cleaning Service.  Everyone knows us and everyone knows or is related to the Jays, who work our farm.  My first call was to the Insurance Company.  When I gave Denise, the nice lady I was speaking to, the phone numbers for access, she gave me the last four digits for Helen Jay before I could give them to her.  Turned out that Denise is Helen's sister-in-law.  The Insurance adjuster Steve called us first thing the next morning.  Before he switched jobs, he sold us a tractor and actually delivered it to the farm, so he has seen our farm and the old house and has known Alan and Helen "for ages".    Before he even saw the house, he authorized me to hire Dixie Young, the cleaning service, to start work, based on the word of Helen.

Dixie Young had a Spring Cleaning for us after the construction of the top floor and the kitchen, so we knew her and most importantly, she knows us.  The work will begin on Friday.  I hope by the time we return, everything will be clean.

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