Rene, the manager of the restaurant called Zen, arranged a special final dinner for us in his restaurant. We had dined three times this week in Zen and we had gotten to know him, chatting with him about his English and his wife, and most importantly, the birth of their first baby in four months. He is a very nice young man who works very hard to make Zen the best restaurant in the Hard Rock Hotels.
We started with miso soup. But the real deal was a big plate of sushi and shashima, brought to our table held high by Rene. It was delicious and we ate our fill. The dinner ended with a dish of ice cream. While we were dining, Isaac our butler, was checking us out. Tomorrow, all we need to do in the morning, is to get on the vehicle that will take us to the airport. No fuss and muss. These Hard Rock Hotel Resorts have worked hard to make life easy for their guests. and it shows.
In exchange, the staff members ask as you to fill out the evaluation which will be sent to us via e mail. They tell us that the bosses pay close attention to the comments from the guests, both pro and con, so the workers are keen to have you write good comments about the experience we had in Cancun. Rene commented that many people are quick to speak of bad experiences but not so quick to praise. We will try to do our part. Certainly, the staff members were wonderful in every way. Cheerful, helpful and competent and we have enjoyed our stay here at the Hard Rock Hotel in Cancun.
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