I was hoping that the standards were still high. In the past, the service was the best we have ever experienced. Ken and I were treated very well both at the Hard Rock Resort in Nuevo Vallarta and also south of Playa Del Carmen, on the east coast. So far, we have had no reason to complain. We have been looked after very well.
Marlin, the conceriege in Playa Royale drove me and all our bags from Playa to The Hard Rock, right next year. We were ushered into the VIP section to check in. No waiting in line at a counter. As our room was not ready, we went for lunch and ate a delicious lunch sitting at the restaurant right beside the ocean. Shortly after we were finished lunch, the room was ready so our butler took us to our Presidential Suite, which is spacious and gracious. We are happy with our accommodation.
Kenny and Anne arrived this afternoon and they too are happy with their room. Alan, the head of the Legendary Club, met with us to tell us all the options available here at The Hard Rock. We will have a good time here. Between the beach, the pools, the activities and the good food, we will not be bored. We are looking forward to two weeks of rest and relaxation.
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