October 5, 2020. San Antonio, Texas. The System.

The system works well. Every Wednesday at 4:30, David and Suzanne meet with Suni, the project co-ordinator at the job site. First they take a walk through to see what has been done. Then they meet to discuss questions and concerns. I attended the last meeting and will attend this week too as a silent observer. Suni is the liason between the owners and the contractor. She is available via text messages every day all day and urges David and Suzanne to alert her if something is amiss. When we met last week, suni brought drawings of the cabinets for the third floor bathroom and the laundry room. David and Suzanne approved the plans. Now Suzanne must make the decisions for tiles. Before she makes the decision, Suni insistist they go together to be sure the tiles are correct. Thursday is the day at 4:30. On this weeks meeting, decisions must be made for the electrical plugs. And so it goes. Eleven years ago, David and Suzanne were going to hire a contractor to renovate their large bathroom. Cabinets, shower, tub, tiles and floor. A big job. They inviewed three contractors including the one who built the new bathroom at the end of the house. All the contractors were good but David and Suzanne were impressed with the systematic way that was done by the one they selected. The bathroom was completed on time and on budget. Once they decided to get the work done prior to moving into their new home, they contacted the same company and he met with them at the house. He took notes and asked questions. Then he sent them a plan outlining cost and time lines. Suni was assigned as the project manager. She is a young lady with a business major at college. From then on, David and Suzanne deal with Suni not the contractor. He is not the cheapest contractor in town but he certainly has an effecient system, which I love. Any changes made by the owner will add to the cost but he guarantees his pricing. And he finishes on time. His business has grown so much that he keeps his own electricians and plumbers so waiting for the sub is not an issue. And Suni meets with the contractor every week so he knows progress. The system is impressive and works well for the home owner too. I have been impressed with the system.